eBay – Three Rules Which Made Sellers Quit eBay

By Lila J. Fowloer

eBay was one of the best online selling stores, it was the favored by most of the sellers but thanks to its new policy things have changed. Sellers are now quitting eBay because of these new policies which were implemented in March 2008; they say that eBay is not what it used to be. Here are the three reasons which are why sellers are quitting eBay.

Reason number one is sellers are not allowed to give negative feed back to buyers. This may not seem like a big issue but it is, especially if you are buying and selling online. The compulsion of not giving negative feed back to buyers leaves sellers at a disadvantage. Sellers now have no means of protection and no warning system to warn other sellers on eBay. This policy will no doubt lead to a rise in fraudulent and false bidding. There have been many cases on eBay where whole sellers and manufacturers have been victims of false bids. Many sellers have quit eBay and say they will never return.

The second reason why sellers have left eBay is because it has changed the way in which feed back score is calculated. Neutral feed backs are no longer available and those who had a neutral feed back score are now getting a negative one. eBay took all the neutral feed back score and treated it as a negative one. This has harmed much business on eBay, making it almost difficult for sellers to do business profitably. A negative score meant that this seller cannot be trusted and has a bad history with many buyers.

The third reason is that the seller’s personal information is no longer kept private. In 2007 detailed seller rating was introduced which gave buyers all the detailed information on the seller. The information included an item that was placed on auction, shipping details, communications etc.

Thanks to these three new rules the days when you could run a successful business on eBay are now over. Sellers that have quit eBay are now looking for new ways to market and sell their products online.

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Ebay was going to change the policy to allow you to only use links to:

1 Any page on eBay or an eBay property including PayPal, Half.com and StubHub.

2 Photos of the item for sale, as long as the page displaying the photos does not offer, or link to, a site that offers a product or service for sale off eBay

3 Embedded videos within a listing, as long as the content and format comply with all eBay policies for videos.

4 Third-party solutions and services directly related to the particular listing.

This meant that the biggest changes would be no linking to your websites and no inserting an auto responder sign up form on your About Me page. This, of course, did not go down too well with ebay sellers that  have their own websites or capture names and email addresses for the purpose of email marketing to potential customers through an auto responder series of emails.

Ebay have done the ‘about turn’ following feedback received from disgruntled ebay sellers at their recent Ebay Live event. They have announced that there will be no policy update at this time!

Click on the link below to see the announcement:

http://www2.ebay.com/aw/core/200807.shtml#2008-07-31132029

Hats off and well done to Ebay again for not implementing the updated policies!

But, why don’t they ever admit to being wrong?

Colin (disgruntled ebay seller!)