JonniesIdea
Information Product News, Reviews, Resources And Creation.
Making Money With eBay – The Fastest Ways to Start an eBay Business That Thrives For Success
Posted in January 19th, 2010
Making Money With eBay – The Fastest Ways to Start an eBay Business That Thrives For Success
By Shane O’Driscoll
3 Ways to Make Money Writing Niche eBooks
Posted in November 25th, 2009
How To Get Free Images For Your eBay Listings
Posted in October 4th, 2008
If you already have a website, inserting images into your eBay listings for free is very easy. The simplest way to host your own images is to create a subdirectory on your site and call it “images” or “pictures” or whatever you prefer. Then all you have to do is insert the address location of the image in the right place in your listing and you have pictures. One of the reasons that eBay charges a fee for using images is because eBay hosts the picture, therefore, it adds to their bandwidth and hosting costs . This is just one of the ways to get around this fee.
Why Does Your eBay Business Depends On Feedback?
Posted in September 18th, 2008
Why Does Your EBay Business Depends On Feedback?
To get the desired results in any business, including eBay, you have to show your ability to deliver on your promises. In particular with eBay, it’s vital that you receive positive customer feedback. You will have no problem selling your products through auctions or your own eBay store when you have good feedback ratings. Negative feedback could lower or even ruin your opportunity to successfully sell in the online marketplace, so this is the last thing you want to happen.
Ebay Negative Feedback And Damaging Comments
Posted in August 19th, 2008
Hi and this evening I am on yet another ebay rant! As many of you are aware, ebay, in their infinite wisdom, banned the sale of digital downloads some months ago.
For those of you that are unaware of the term ‘digital download’, this is an item, usually an ebook or software, that could be sold and sent to the buyer by email or automated delivery software.
To help get round the ban, we digital product sellers are still allowed, by ebay, to sell our digital products as long as we put them onto CD.
So now all my ebay items are CD products. This is fine, I have adapted and have sold quite a few CD’s.
Just over a week ago I sold and shipped an item to a customer. A couple of days later, the customer sent me a message, through ebay, saying that ‘the CD had arrived today but it is a copy, not the real thing’!!!!!!!!!!!
Bear in mind that the CD didn’t exist until I created it, so there isn’t a ‘real thing’ !
To cut a long story short, I replied that if they were unhappy or disappointed with their purchase, I would refund the cost of the product and postage and let them know that they could keep the CD, saving them the expense of posting it back to me.
The customer replied accepting the refund etc. and said they were happy to let the matter end there.
In fact they were so happy that they proceeded to leave me negative feedback!
To say I was flabbergasted is a bit of an understatement! After bending over backwards, refunding and telling them they could keep the item, they left a Negative!
After the initial shock, I regained my composure and thought well, this is the opinion of the customer and a reflection of their shopping experience with me (must be hard to please) so fair enough, I have a Negative.
What I do object to is the comment that was left. The comment started with ’sells copies’, now correct me if I’m wrong but this is potentially damaging.
If I saw that comment on someone else’s feedback I think I would avoid purchasing anything from them. I think that the comment infers that I copy other peoples work which is unethical and something I would never do.
After several emails to the customer, asking them to leave a follow up comment, retracting the ’sells copies’ part of the original comment, they refused to budge stating that ‘that’s how I see it’.
This suprised me as they also sell on ebay and should know the effect a negative and a damaging comment can have on an ebay business.
The most frustrating part of the whole thing is that ebay will not remove the comment!
I explained that the Negative Feedback doesn’t concern me but the potentially damaging comment does (I haven’t sold anything since the comment).
They are all very sympathetic but they cannot remove any comments left buy customers unless I think the comment is Defamatory in which case I have to download and fill in a Notice of Claim of Defamation Statutory Declaration. This has to be signed in front of and signed/witnessed by a Solicitor, Barrister, Commissioner for Oaths, Notary Public, Justice of the Peace or a Judge.
L.M.A.O.!
The other options are:
1. Make your Feedback private, so the comments will not be publicly displayed.
2. Add a reply to the Feedback
More Ebay Backtracking!
Posted in August 7th, 2008
Ebay have recently announced another ‘backtrack’ from the updated link policies that were mooted in May! This one covers the links policy that applies to the links that you are allowed to insert into your listings, reviews, guides, about me pages, ebay blogs and ebay forums.
Hypermiling Manual – Now Available Through Digital Download!
Posted in July 27th, 2008
Great news for Digtal Download lovers! The Hypermiling Manual is now available for download from my ebook website Jonniesdea.
Hypermiling Manual – A Guide To Fuel Efficiency
Posted in July 20th, 2008
Hi, I have just aquired the resell rights of a new Hypermiling Manual, full of useful tips on fuel saving and economy whilst driving your vehicle (very topical!). The ebook isn’t for sale on my website JonniesIdea yet but is available through my ebay store JonniesIdea Ebay Store.
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